****** - Verified Buyer
4.5
This product is pretty wonderful while it works. The volume is loud, it's easy to work with, it's a nice size for an elderly person to hold onto.However,,, it ceased to work shortly after the returns allowed date. The cell phone amplifier lasted less than 2 months. If the product were less expensive I would consider purchasing another one just in case I happened to receive a dud. However, I can't afford to spend another $81 in the hopes that it will last longer than a month and a half with light use. (3 or 4 phone calls a week)Again,,, wonderful while it worked. My mother was able to hear well and was enjoying the ability to visit on the phone.The issue at hand is that it won't charge. Once it stopped charging we tried multiple scenarios. Still won't charge.Many people gave great reviews and I can understand why they love it.---------Follow up on this phone. I attempted to find out if the seller would stand behind this product. The response was that I was past the allotted time for returns. The sales rep was nice, while he gave me the number of the company that produced this product.The producing company wanted me to mail it to them to pay them to fix the product. I explained the issue and that it falls under their warranty. He explained that the issue may not be the fault of the producing company but that of the purchaser. I then asked if they could call me to discuss the cost of repairs if they deemed it to be the consumers fault and he was reluctant to consider that concept. His approach, I either want it fixed or I don't. I explained that I don't want to pay for the phone again via a repair when I don't know how much money I would be getting in to. He explained their policies,,, which didn't include informing me of costs before repairing since they now had man hours into the project already. So,,, stale mate. I'm not impressed. Who accepts service work without a cost break down?I won't be purchasing products from this producer again. All in all,,, a cheaply made product that is wonderful while it works but didn't last long enough to warrant the cost of the product.
