****** - Verified Buyer
4.5
I have purchased a few phones lately, looking for old RJ45 phone jack and a good phone directory that had to include a headset...This vTech Phone had Caller ID which when matched with the Phone Directory stored number, would display the name I saved. This was my Number One feature, that I was after, as I wanted to know which Customer was calling me.And as a side note, the better phones similar to this one - do not - which is un-believable for the money !But... This phone has a great phone Directory, including a search feature off the first 3x characters !Now that is a handy feature !It also has a 32 number quick dial feature, which I use constantly, and a half decent Answering Machine system, which I also when I am out of the office.The Headset Port, which is what I wanted, works exceptionally well when I am hearing the caller, but all of my Customers can not hear me loud enough, no mater what headset I plug in :(And I have purchased at least 6 of them from Amazon recently, all having the same quiet affect, so disappointment there !I did however end up purchase the vTech Wireless Headset that works well with this phone...And all My customers, when using it, can hear me exceptionally well !The only drawback using the wireless headset, is the fact that it is an external device, so the time length of the calls etc, do not register when I "transfer" to the headset, which I have to do every time I make a call.(Which is annoying, but what I must do so Customers can hear me)Other than that, the display is a dot matrix screen, at least 5x lines - very handy thatI use 2x incoming Lines, so this handles that more than OKAnd the Wireless connectivity works well with the headset ( tried it at 20 Meters / 66ft.)My only gripe to vTech, is why only have a phone directory with a Maximum of 100 stored numbers ?Every similar phone out there is all the same, but having say 999 numbers to store would be super !Especially being a Business Phone !